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The importance of implementing Gateway ERP
in Car Rental Industry

Implementation of Gateway Car Rental ERP takes center stage as a strategic imperative in the dynamic realm of the car rental industry. Car rental businesses are tasked with managing a complex web of fleet logistics, customer reservations, and maintenance operations. In this environment, Enterprise Resource Planning (ERP) systems like Gateway ERP provide the essential tools for operational efficiency, seamless customer experiences, and strategic growth. These systems not only streamline the intricate processes of fleet management and reservations but also empower the industry with the data-driven insights required to stay competitive. As the car rental sector evolves in response to changing consumer demands and market dynamics, Gateway ERP stands as a critical partner in driving innovation, customer satisfaction, and profitability, fundamentally reshaping the way we rent and experience vehicles.

The Transformative Power of BPM in Car Rental Pioneering Operational Excellence with Gateway’s Car Rental ERP

In the dynamic landscape of the car rental industry, where every moment holds the potential to shape customer satisfaction and business profitability, Gateway’s Car Rental ERP, driven by innovative Business Process Management (BPM), emerges as the linchpin for elevating operations to unprecedented levels of efficiency. Whether it’s efficiently managing vehicle reservations, streamlining the complexities of fleet management, or orchestrating the intricacies of customer service, BPM within Gateway’s Car Rental ERP orchestrates an efficiency symphony that resonates throughout the industry. At its core, it serves as a guiding force, simplifying intricate processes, eliminating redundant steps, and instilling precision and repeatability into operations. However, the true essence of this transformation extends beyond mere streamlining; BPM acts as a vigilant custodian of operational discipline, a visionary guide in charting the course of functional workflows, and a master of data visualization. Its most compelling attribute lies in its capacity to supercharge decision-making, offering real-time insights that empower strategic choices in the ever-evolving car rental landscape. When the principles of BPM are intricately woven into Gateway’s Car Rental ERP, they become the transformative tools that make the impossible not only attainable but remarkably efficient.

To Achieve Industry Goal

• Efficient Fleet Management
• Streamlined Reservation Process
• Vehicle Maintenance and Inspection Optimization
• Customer Relationship Management
• Demand Forecasting and Inventory Control
• Booking and Rental Process Efficiency
• Mobile-Friendly Reservation and Tracking
• Vehicle Inspection and Return Procedures
• Maintenance Scheduling and Workflow
• Online Booking and Payment Portals
• Customer Feedback and Review Management
• Compliance with Rental Regulations
• Integration with Rental Partners and Affiliates
• Vehicle Tracking and Security Measures
• Environmental Sustainability Practices

To Achieve Industry Goal

• Efficient Fleet Management
• Streamlined Reservation Process
• Vehicle Maintenance and Inspection Optimization
• Customer Relationship Management
• Demand Forecasting and Inventory Control
• Booking and Rental Process Efficiency
• Mobile-Friendly Reservation and Tracking
• Vehicle Inspection and Return Procedures
• Maintenance Scheduling and Workflow
• Online Booking and Payment Portals
• Customer Feedback and Review Management
• Compliance with Rental Regulations
• Integration with Rental Partners and Affiliates
• Vehicle Tracking and Security Measures
• Environmental Sustainability Practices

Client Relationship Management (CRM)

Tariff Management

Dynamic tariff management in terms of types of client. Various components pegged with period (daily/weekly/monthly/ block days/ hours etc) Promotions, fines and toll charges… lot more Lease calculator for leasing segment with dynamic matrix.

Client

Full fledged KYC with internal audit and/or approval system with digital document management. Any time client transactional information, behavior pattern and accounting on one click through client review.

Marketing

Enquiry registered, quote prepared & followed up till booking or directly booking. Integration from online portals / websites

Vehicle Induction

Procurement

• Purchase order
• Purchase procedure
• Vehicle finance management
• Vehicle register

Release to Operation

Vehicle induction through purchase process and releasing the vehicle for operation with audit facility to ensure the accuracy of information and documentation. High visibility on all operations

Rental Operations

Rental Agreement Create

Sales order has to be keyed in the system to proceed with the delivery process

Check out through mobile application

Replacements & custody

Inspection and Damage control

Salik, Darb & Traffic fine download and allocation

Rental agreement closing with invoice

Lease Operations

Lease Contract

Leasing procedure with the help of Lease calculator (optional) Lease contract Terms of lease Master lease contract option

Transactions

Replacement, custody, inspection and damage control, Salik, Darb & traffic fine integration, extra services, in between KM checking for servicing

Invoicing

Monthly invoice processing via functional BI to accommodate all complexity in invoicing. Pre mature closing, extension of contract and its billing as per contract automized. Extra mileage tracking and invoice processing during lease

Maintenance

Car rental activities related to workshop is routed through work order process

Maintenance

• Create movement to workshop
• Close at workshop
• Receive the vehicle with movement closing
• Account the invoice
• Inventory management for parts

Work order process

• Create a work order
• Work order approval as per quote
• Job completion approval
• Accounting through posting

Management Dash board

• A mobile friendly dash board for real time information
• Real time status of operations
• Sales analysis
• Statistics of each segment can enhance efficiency with in department
• A complete monitoring functionality

Finance & Accounting in Car Rental ERP

Transactions

Financial transactions routed through approval system and internal audit methods.

Postings

Post dated cheque management, EMI management, Aging management routed thourgh auto posting methods

Periodical Closing

Periodical closing is procedure in Gateway ERP in order to publish financials to management and tax returns and external auditing

Inter Branch

Inter branch financial and material transactions automated inter branch entries, which avoids reconciliation process in traditional branch accounting.

Dashboard

Real time dash board for financial follow up like collection, PDCs, Outstanding, Revenue & Expenditure anlysis

Financial Reporting

Financial reporting (Balance sheet, Profit & loss, Cash flow, Budgeting) including schedules

Appraisal

In case of appraisal of employee in terms of designation or monthly benefits will be routed through this process with approval facility

Analysis

Anlyse employee cost, document expiry for renewal process, time management, leave management , Terminal benefit analysis, schedule for financials