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The importance of implementing Gateway ERP
In Project & AMC

In the landscape of diverse industries such as Pharma, Pest Control, and Electromechanics, where precision, efficiency, and adaptability are the cornerstones of success, the implementation of ERP software takes on a role of paramount significance. As processes within these industries become increasingly complex, demanding seamless coordination and optimization, Enterprise Resource Planning (ERP) systems offer a lifeline to sectors eager to embrace the future. With its ability to streamline intricate operations, reduce bottlenecks, and enhance resource allocation, ERP empowers businesses to navigate the ever-evolving terrain with confidence. In industries where every aspect, every operation, and every decision has a ripple effect through the entire workflow, this technology transcends being a mere solution; it stands as a transformative force. The importance of ERP software in these industries extends beyond software implementation; it acts as a catalyst for innovation, cultivating a future where precision meets productivity, and excellence is achieved in every facet of operations.

Elevating Efficiency with BPM in Projects & AMC Management
Forging a Future of Operational Excellence

Gateway ERP

Within the dynamic realm of Projects & AMC management, where time is a valuable asset, and operational efficiency is paramount, the innovative Business Process Management (BPM) system provided by GatewayERP emerges as the linchpin for propelling operations to unparalleled levels of efficiency. Whether it’s orchestrating complex project workflows, managing intricate financial operations, or overseeing the coordination of resources across AMC services, BPM becomes an indispensable conductor of an efficiency symphony that resonates throughout the industry. At its core, BPM acts as a guiding force, simplifying intricate processes, eliminating redundant steps, and infusing precision and repeatability into operations. Yet, the value of BPM transcends beyond mere streamlining; it serves as a vigilant custodian of operational discipline, a visionary guiding the course of functional workflows, and a master of data visualization. However, its most compelling attribute lies in its ability to supercharge decision-making by offering real-time insights that empower strategic choices. When the principles of BPM are seamlessly integrated into the fabric of Projects & AMC management, they become transformative tools that make the once-unattainable not only achievable but also remarkably efficient.


To Achieve Industry Goal

Sales Activity Management (CRM)

Hunt Prospects

Register a prospective client, Quality the prospect, Schedule meetings, follow up the meeting, communicate and record.


Register an enquiry, monitor the proceeds till quote is prepared, negotiate and revise the quote if required, know the status at any moment

Follow up

Schedule meeting for finalisations, clarifications and follow up with records till it is sold or declined. Record the reason if decline

Pre Sales


Registered Enquiries listed


Assign for survery and get it down to proceed to estimation

Assign Estimation

If estimation centre is bigger, assign to an estimator


Estimate with visibility of docs in enquiry/ survey / service report and use price management for speed & accuracy


Convert Estimation to quote, use appoval system for control

Quote Revision

Revise the quote if necessary in value / materials and track revision

Follow up

Follow up quote through sale activity management

Job Creation

Awarded quotes becomes a Job contract Which allots a job number


Use Approval function to make sure the accuracy as this document is the guideline for execution

Statistics & Analysis

Management dash board for analysis and monitor status to improve effeciency of presales activity

Functional BI

Every functional management like Sales activity management, presales management, service management and operational accounting are having Business Intelligent board to take action, manage and monitor in time. This give statistics, alerts and ageing of actional nodes and easily been controlled.


Pre Sales

One functional BI handles the presales with statistic


Enquiry can entered from sales activity management or from form with minimum entry and document attachments



Price management helps to estimate faster or else detailed estimation can be done with quantity, markup and selling price

Quote follow up

Sales activity management is covered the quote follow up. Quote will be followed up till it is awarded to us or declined by the client.

Price Management

Price management controlled through standard BoM created with their mark up selling price for estimation and quote


Estimation is converted into quote just on one click, and revision can be made with revision tracking functionality.

Job creation

Job is getting created by one click on the job follow up. In case sub jobs to be created for the cost budgeting control can be done.


Project Management

Job created from presales


Budget preparation or Detailed cost as per cost codes & confirm BoQ

Plan / material sourcing

Plan and source material through procurement process

Mile stone schedule

Delivery, installation mile stones has to be fixed and followed up as per project

Service reports

Update of daily achievements & time spent through web app

Mile stone Certificate

Mile stone certificate shall be updated with digital signature from Client for billing and update

Project status

Real time project status of deliverable, mile stone as well as costing

Project Management


BoQ can be confirmed to control the materials or else cost wise control including the manpower cost. Sub cost centres can be created and budget allocation can be done.



Schedule the job including delivery of items as per the milestone fixed for the project. Assign the team

Service report

Service report and mile stone certificate through App in order to bill the project. It is real time and project related information will be online.


Material Management

As per BoQ, materials can be reserved, request to buy, procure through purchase order process. Material issue as per the floor requirement.

Time management

Service report is having procedure to key in time used in project with the service report daily basis including the percentage of completion

Project Status

Project status, material management status, procurement status, costing all are at Mobile friendly dash board

AMC Management

Job created from presales


Budget preparation or Detailed cost as per cost codes

Schedule assignment

Schedules assign to team or individual in advance and communicated to technicians

Material Management

Material will be issued to the team / technician as required

Service reports

Update of daily achievements & time spent through web app Note material consumed

Billing as per contract

Billing routed through operational accounting as per the contract terms. Incase of variation, shall be done in contract centre

Contract Status

Real time Job status of services , mile stone as well as costing

Call Register

Register a call

Call out is registered in the system and come for scheduling


Assign the call schedule to the technician as per priority marked

Service report

Project status, material management status, procurement status, costing all are at Mobile friendly dash board


Call register (complaint or otherwise ) analysis provided complete real time information as a part of CRM

Operational Accounting

Advance Billing

Pro forma invoice processing and follow up to start the job


Before delivery an approval from the opertional accounting to ensure the payment

Billing as per payment

As per payment received invoice is getting processed through a BI

Progressive Billing

Invoice processed as per Job progress certificate with/ without retention

Value Additions


Web Advantage

Web application based on advanced Java and sql back end.  Access from anywhere through browser.  User access restricted as per their permission with login credentials and other securities



Decision support system, attachment facility on all forms,Audit log, Follow up, Analytical das boards, process flow



Approval facility, Internal audit procedure, dash board monitors, user controls, guideline in each forms

Management Dash board

Finance & Accounting


Financial transactions routed through approval system and internal audit methods.


Post dated cheque management, EMI management, Aging management routed thourgh auto posting methods

Periodical Closing

Periodical closing is procedure in Gateway ERP in order to publish financials to management and tax returns and external auditing

Inter Branch

Inter branch financial and material transactions automated inter branch entries, which avoids reconciliation process in traditional branch accounting.


Real time dash board for financial follow up like collection, PDCs, Outstanding, Revenue & Expenditure anlysis

Financial Reporting

Financial reporting (Balance sheet, Profit & loss, Cash flow, Budgeting) including schedules

Information Mobilility

Gateway ERP

Asset Management

Gateway ERP

Human Resource Management


Induct an employee with full details. Categorize as per designation, department, pay roll category, grade etc.

Document Management

Create all documents to be used. Attach docs in the same master

Additions, Deductions

Additions and deductions from other department to be included in pay roll

Time Management

Facility available : Time sheet as per project Man hours recorded through Web App Present and absent marked Confirm the attendance and / or time to process pay roll.

Payroll Processing

Pay roll processed in one click as per the previous details confirmation.

Payroll Posting

Confirmed pay roll will be posted for accounting Payment is done through system


Terminal Benefits

Monthly posting of terminal benefits as per the matrix set in system .Real time benefits calculations .Accounting and retrieval of terminal benefits for payment

Real time benefits calculations

Accounting and retrieval of terminal benefits for payment


In case of appraisal of employee in terms of designation or monthly benefits will be routed through this process with approval facility


Anlyse employee cost, document expiry for renewal process, time management, leave management , Terminal benefit analysis, schedule for financials